Diversified Services Network, Inc. (DSN) is seeking a full-time Project/Program Manager to join our team in Peoria, IL! We offer a HYBRID work model, full benefits, PTO, 401k, and more! If you're looking to grow your technical career within an extremely reputable, stable Fortune 100 company - let's talk!

JOB RESPONSIBILITIES:

· Lead the team ceremonies: Scrum sprint planning, refinement, sprint demos, and retrospective.

· Facilitate team conflict resolution by focusing on scrum values of openness, honesty, and respect.

· Help team/individual/product owners clarify goals and actions to achieve them.

· Facilitate team to estimate and plan product/solution in a variety of tools with minor supervision.

· Ensure team is incorporating feedback from customers, end-users, and key stakeholders to increase value for our customers continually.

· Shield teams from outside distraction/interference.

· Track and remove impediments with little to no assistance.

· Collaborate with functional SMEs to better define product scope, goals, and deliverables.

· Work with the Product Owner to document and make visible the product/solution scope, goals, and deliverables.

· Develop estimates, schedules, effort, and cost based on best practices and experience.

· Identify capacity related risks, recommend potential mitigation, and escalate appropriately, and remediate.

· Create an environment of accountability within the delivery team.

· Work closely with functional team members to understand product/solution inter-dependencies.

· Execute product delivery based on agile methodologies defined by the enterprise.

· Become proficient at using DevOps/Agile tooling and related tools.

· Identify, document, and escalate resource constraints, conflicts, and impediments.

· Build strong partnerships with business stakeholders to meet project deliverables and benefit case.

· Ensure product/solution alignment with enterprise standards and processes.

· Create an appropriate support model that addresses the support need of the product/solution.

· Update technical and job knowledge by learning from more senior-level scrum masters, self-education, and read professional publications.

· Responsible for 6 products or services.

· Oversee and participate in business analysis and organizational change management.

· Support and educate the Product Owner, especially with respect to refinement and maintaining the product backlog and prioritization.

· Understand and adhere to corporate governance processes.

· Provide agile leadership and oversight for low to moderate complexity.

· Provide reports to the manager and stakeholders.

EDUCATION & EXPERIENCE REQUIRED:

· Bachelor’s degree with 8 years’ experience.

REQUIRED SKILLS:

· 8 years IT experience or equivalent or 5 year product/project management experience.

· 7 years of agile/scrum experience.

· 4 years of experience working in an Agile environment as a Scrum Master with knowledge and demonstrated expertise in applying Agile best practices, Scrum ceremonies, and scaled Agile practices.

· 4 years of experience in the software development life cycle.

· 3 years of experience in sprint and program increment planning.

· Experience running multiple Scrum ceremonies.

· Experience implementing Agile estimation techniques.

Benefits:

· 401(k)

· Dental insurance

· Vision Insurance

· Disability insurance

· Employee assistance program

· Health insurance

· Health savings account

· Life insurance

· Paid time off

· Paid Holidays

Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! https://www.dsnworldwide.com

Job Types: Full-time, Contract

Pay: $51,571.03 - $62,107.05 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 10 years
• 8 years
• 9 years

Schedule:

• Day shift
• Monday to Friday

Ability to Relocate:

• East Peoria, IL 61611: Relocate before starting work (Required)

Work Location: In person